MyBook II 4TB - WD Driver Manager 2.25

this is my second MB II which was replaced 2times following a sudden death for which my data was the victim. 

The replacement works sort of okay at the exception of the occasional odd behavior of disconnecting unexpectedly followed by a MacOS X 10.6 message advising me that the way i’ve disconnected my drive was not right and that i should run the disk utility as my data maybe compromised. 

the WD Drive manager disappears from the menu bar and i have to locate it before i can launch it, have it back in the menu bar then have the MyBook appear again but with a flashing red WD driver icon indicating that my drive is in bad health… a few seconds later it is back to normal. the log files are filed with errors related to my MyBook II

WDDriveManagerStatusMenu[306]: *** attempt to pop an unknown autorelease pool (0x103e000)

I can live with this but quite frankly, why WD isn’t updating its Driver Manager 2.25 to a version more appropriate to Mac OS 10.6 ? we know that the last release of WD Driver manager was in 2008, way before snow leopard was made available. 

so, what’s the point of telling consumer that these drives are made for Macs when you can’t even keep your drivers properly updated in over 2 years ???

Do something or attract bad publicity 

My Studio II 4TB is exhibiting similar unacceptable behavior. Perhaps we should all go to Amazon or other purchasing sites and post actual reviews of our exerience.

i have already and so should any owner of a MyBook II 4TB using it with OS X over firewire 800. 

WD is clearly looking for profits over trust. WD is lazy and that’s quite pathetic

I’m so upset.  Today I received my My Book Studio II 4tb drive…and, you guessed it… I’m running 10.6.4…  WD Drive manager doesn’t even show anyowhere on my computer after installation…  AND the whole reason I even bought this expensive drive was so I could use it in a RAiD 1 MIRROR array!  But, without the WD Drive manager I can’t set it up in Raid 1…and after and hour on tech support they basically told me that even though all their marketing says its compatable with 10.5+ I can’t do it, and there is nothing they are willing to do about it!    I bought it from Mac Connection, and they won’t accept hard drives as a return!  and even if they did it would be 20% plus restocking fee.  On a almost $500 product that hurts!  I can’t believe this company, which I used to like very much, is going to throw me under the bus like this! 

Does anyone know how to make this thing work in Raid 1 another way???

chrisnsd4311 wrote:

I’m so upset.  Today I received my My Book Studio II 4tb drive…and, you guessed it… I’m running 10.6.4…  WD Drive manager doesn’t even show anyowhere on my computer after installation…  AND the whole reason I even bought this expensive drive was so I could use it in a RAiD 1 MIRROR array!  But, without the WD Drive manager I can’t set it up in Raid 1…and after and hour on tech support they basically told me that even though all their marketing says its compatable with 10.5+ I can’t do it, and there is nothing they are willing to do about it!    I bought it from Mac Connection, and they won’t accept hard drives as a return!  and even if they did it would be 20% plus restocking fee.  On a almost $500 product that hurts!  I can’t believe this company, which I used to like very much, is going to throw me under the bus like this! 

 

Does anyone know how to make this thing work in Raid 1 another way???

Have you tried using Disk Utility instead?

Open DU, select your WD drive (upper leftmost of the two drive icons)

Go to the RAID Tab

Under ‘Raid Type’, choose “Mirrored RAID set”

http://dl.dropbox.com/u/11373233/Screen%20shot%202010-10-21%20at%2021.12.39.png

If you try this, it would be interesting to hear how you get on.

The screen grab shows my DU set up after I have used WD Drive Manager 2.25.  I didn’t set DU RAID up as myself so I guess that WD Drive Manager may have done it. My Studio II is the 2TB version of course.  I’m on MacOS 10.6.4.