My Passport for Mac

WD External and Portable SSD Portable SSD
1

Hi,
my HDD My Passport 1 TB, don’t work anymore with TimeMachine since the last backup, who was interrupted.
My Mac is under El Captain 10.11.6
Thanks for your help

2

Have you try to format the drive?

3

Hi,
yes, but it is not possible.

4

Diagnose the dive using WD® drive utility and find the health of the drive.

WD Drive Utilities for Mac

You can also redirect to the given link to check whether the drive damaged or what.

5

Hi, I’m abroad. I’ll try soon. Thanks a lot

6

Failed error message.
Wait for the end of the first backup
WD support doesn’t help.
Problem with Time Machine