My passport disk is showing in disk management but i can't take any action i tried it on other pc's also but not succed

WD External and Portable SSD Portable SSD
1

my passport disk is showing in disk management but i can’t take any action i tried it on other pc’s also but not succed

2

What happens?

3

i don’t know what happens i use my passpor after 1 yr it is not shown in my computer as other storage device .i tried it to format but not succeed & it has no vibration what will happens please tell me

4

Hi aanokha ,

Did you run any diagnostic test on the drive. If not, refer to the link.

https://support.wdc.com/knowledgebase/answer.aspx?ID=940

5

yes i run dignostic test on drive but the test show only internal hard drive

6

Hi aanokha ,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en