My files are gone and suddenly i cant use my passport anymore. someone help!

WD External and Portable SSD Portable SSD
1

Good day/Evening to you all. my problem is that my passport suddenly stop working. i was deleting some files in it then suddenly crushed. now my computer and other computer that i used on it. only detects it as "Local Disk :d/e/etc and my files are gone not a single one is there. when i look on the properties its capacity is 0 bytes, file system; blank and when i put files on it a message error pops up “specific location”. i tried to look on it on disk manage but i coudnt see it. i tried to format it using smart ware quick format but  there an error saying that i should ask the application support team.but i can see it in the device manager  disk it says Usb passport 730. i updated the driver using smartware and downloaded some software that ive seen in our forum but it is still the same. i hope some has some insights to help me with my problem.

my os is: windows xp ( i already downloaded the drivers for xp but still no go)

my notebook: lenovo

my computer: amd

                                                                                                                                                                    needing assistance,

                                                                                                                                                                             jeff

2

Ok, as per your description you are dealing with a corrupt file…Have you try format your drive via Disk Management?

3

Yup… corrupted partition it is…

Check the status on Disk Management. Defragment and chkdsk should help

also use Recuva to retrieve your files

4

thanks fot the replies. yes sir i have already use recuva it says no specific location and minitool doesnt recognize my drive. i also use disk management but i cant see my disk there. what should i do?

5

try a different computer and different usb cable…

if no go… replace it

6

i have already used diffrent computer but still no go. what do you mean by replace it?

7

He means that you must have your drive replaced.