My Book won't let me see my files

I haven’t used My Book in awhile. I just plugged it in for the first time in months and the first time it told me that I have to format it. Uh, no, it’s formatted and I know there are files already on it. I just wanted to add more to it!

So I kept plugging and unplugging it in. (Probably shouldn’t have done that) because I have a crappy computer I was using it on and thought maybe that was the problem…then switched it to my laptop…on my laptop I got a different message…it no longer was telling me that it needed to be formatted, it was now showing me: CD drive (F): WD Unlocker and then when I double click it launches the unlocker.exe and tells me that it’s not locked. No other options! No way to access my files!

So what do I do now?? I’ve also tried unplugging and plugging in some more (hesitantly, but I don’t know what else to do!!) I am at a total loss as to how to access my drive now!!

Hi there,

Have you tried to connect the drive to a different computer or tried using a different USB cable?