After completing the Software update to Version 1.5.4.5 for the My Book Essential 2TB external drive, the Backup and Retrieve tabs are no longer accessible, i.e. they are “grayed out”. I restarted the Windows 7-64 bit PC twice since doing the update and the tabs continue to be grayed out. Any help would be greatly appreciated!!
Hi, just click on the my book icon on the home tab and the backup and retrieve tabs will be accessible.