My external drive, My Book (S/N [Deleted - Trancer], M/N WDBACW0030HBK) is not working. I tried using it in different computers and different platforms. I am able to see the drive in the Disk Management and also in the My Computer. But I am not able to open the Drive.
Have you tried using another USB cable? Also try running a DLG test.
How to test a drive for problems using Data Lifeguard Diagnostics for Windows