okay here is wat happened, my sansa express, has a low batt, so i charge it on the computer, now after 2 hours, i cant open my mp3 player and i cant charge it, everytime i charge it nothing comes out, even though i press the power button, still nothing and the interesting part is when i unplugged it, there is a chinese or japanese letter comes out and the logo of sandisk comes out and just disappear
Did you try doing a hard reset? Try holding in the big square “Select” button as you press the “Vol+” button, then try powering it back up. My player has locked up a few times and this has always unfrozen it for me.
nope after i press the button, it still the same
Did you get this resolved? I’m having the exact same issue and have sent a ticket to San Disk for help…