To start things right off the bat, I know jack squat about how computers. Hard drives, storage, coding, absolutely nothing. Heck, the PC that I’m using (which was built 5 years ago) was built by my brother when I was in middle school. Anyways, while I don’t know anything about computers and hard drive, I do know that my computer is low on storage. So yesterday, I bought the WD My Passport external hard drive and oh boy, is it harder to use than I thought. You’d think after plugging in the thing and installing it on the computer that moving files to it would be as easy as 1 2 3, right? Well, in my case, no. I’ve tried transferred some photos to the passport but the the internal hard drive bar (when you click on my computer in files) is still in the red while the passport bar is completely empty. So I think "oh maybe it’s because I haven’t downloaded the apps when you click on wd discover in the hidden icon bar. Tried downloading WD backups and installation failed every time. So I think “well maybe it’s because I haven’t created a My Cloud account”. So I created an account, typed in the username and password on WD Discover, pressed sign in and began loading. After hours of waiting and a day later, it’s still loading!
So I have no idea what I’m doing. I don’t know why the Passport isn’t working. I dont know weather it’s due to me not being signed in! And I don’t even know why it buffers when I press sign in!
I hope I can get some answers here, cause I really don’t know what to do