I just purchased a WD Passport Essential. I have installed the software and external hard drive. I want to use the new external drive for music and pictures. I’m trying to make a new folder on the new external passport drive, but it will not let me. The drive has been formatted with NTFS. I get the following error, “Unable to create the folder, ‘New Folder’, The system cannot find the file specified.” What is the problem? Can someone please help me with this?
Thanks