I have a 465 G Passport Essential running SmartWare backup software. I recently moved the drive from my old XP computer to my new Windows 8.1 computer. Upgraded SmartWare to version 2.2.1.6 The SmartWare UI shows only 52 G left for backing up the new computer, the bulk of the drive, 413 G, is taken up by “additional files”, which I can find no information about. I assume these are backups from the old computer, which I don’t need. I would like to delete all the past backups and start over. But I can’t find how to do that The manual only tells how to erase the entire drive, including the SmartWare program, which then has to be reinstalled. Unbelievable!!! Is that what we have to do when we move the drive to a new computer or start fresh??? The bulk of the data appears to be stored in \WD SmartWare. Can I just delete those files, will that do it? I can’t understand why a method to do this is not given on this site
Addition: I tried turning off SmartWare and deleting one of the files with the long numerical names in \WD Smartware. On opening the SmartWare UI the free space does not show in the disk space diagram. Please tell me the program is not this lame.