I have several WD My Passport drives. As far as I understand, you can update firmware, so I looked it up at WD support, but it doesn’t give me the details on the page below:
How do I update it? Does WD Discovery do the job?
I have several WD My Passport drives. As far as I understand, you can update firmware, so I looked it up at WD support, but it doesn’t give me the details on the page below:
How do I update it? Does WD Discovery do the job?
Hi @Jin,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
No, the WD Digital Dashboard does
Hi, Joey.
Thanks, but it didn’t work. I installed WD Dashboard, but it doesn’t give me the firmware for WD My Passport. It only supports WD internal SSD I have.