Hi,
See attached screen, I have a WD mybook Duo and I am suddenly receiving this warning.
Do I need to replace one of the drives and rebuild, if so which one (i see no indication)?
Should i just hit “Rebuild” but will I lose my data?
Thanks
Hi,
See attached screen, I have a WD mybook Duo and I am suddenly receiving this warning.
Do I need to replace one of the drives and rebuild, if so which one (i see no indication)?
Should i just hit “Rebuild” but will I lose my data?
Thanks
Hi @coma77,
Please refer to the below link to check My Book Duo fails to rebuild its RAID 1 array due to a Read Error:
https://support-en.wd.com/app/answers/detail/a_id/23359
Hi,
I have read through your link but it doesnt provide the answer to my questions as BOTH drives are still displaying “Online” status however I have a “degraded” message and the duobook external light is now orange. There is nothing to tell me which drive is degraded. What do I do next?
Hello,
I appreciate that you have performed the troubleshooting steps.
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask