How do I show my Sandisk SSD as a drive?

I want to use it like a hard drive would be used. But my Windows PC and iMac both do not show its existence after I hook it to a USB port on either computer. Am I forgetting or not seeing something obvious that I need to do?

O.

Hi @orsonk,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: