Help with Arlo: From Device Support to Customer Service

Do you have a Arlo device that’s on the fritz or just not working the way it’s supposed to? We know that it’s extremely frustrating when this happens, but Arlo has a few different ways you can easily get in touch with them. It doesn’t matter which product you have when you reach out to Arlo, so contact them about your wireless security cameras, video doorbell, or any other device you have. We’ll walk you through each way you can get a hold of Arlo so you’re able to resolve any issue!

Option 1: Arlo Device Support

When you encounter any issues or have questions regarding your Arlo device, the first step is to contact Arlo’s support team. They are dedicated to providing prompt and helpful support to ensure that you have the best experience with your Arlo device.

What Arlo Device Support Offers

The Arlo support website is a great resource for finding information and solutions to common problems. They have a comprehensive support section that includes FAQs, troubleshooting guides, and device-specific information. If you can’t find the answer to your question or need further assistance, then you can navigate to the bottom right of the website and look for the option to “Contact Us”. Clicking on this link will bring up a webpage where you can use “Chat with us” option that allows you to chat in real-time with a support representative. Live chat can be particularly helpful for quick questions or issues that require immediate assistance. When contacting Arlo through their website, it is important to provide as much information as possible about your issue. This will help the support team understand the problem better and provide you with the most relevant and effective solutions. Be patient when waiting for a response, as they may receive a high volume of requests and prioritize them based on urgency.

Option 2: Contacting Arlo via Phone

If you prefer immediate assistance or have a more urgent Arlo issue that requires direct communication, contacting customer service via phone is a reliable option. Here’s how you can reach them:

  • Find the Phone Number: Visit the Arlo website and navigate to the “Support” section. Look for the contact information, which typically includes the phone number to reach their support team. Make sure to locate the customer service number that is specific to your region, as Arlo has different support lines for different countries. If you are in (US), dial 1 (888) 336-3359.

  • Prepare the Necessary Information: Before making the call, gather any relevant information about your Arlo device, such as the model name, serial number, and a detailed description of the issue you are facing. Having this information readily available will help the support representative understand your problem better and provide appropriate solutions.

  • Describe the Issue: Provide as much detail as possible to facilitate a swift and accurate resolution. The representative may guide you through troubleshooting steps over the phone or provide guidance on further actions to take.

  • Note Down the Resolution: During the call, take notes of the troubleshooting steps or advice provided by the customer support representative. This will help you remember the solution and refer back to it if you encounter a similar issue in the future.

Remember, calling Arlo’s customer support allows for real-time interaction and immediate assistance. However, keep in mind that wait times may vary depending on call volume, so it’s advisable to call during non-peak hours to minimize wait times.

Contacting Arlo via phone ensures that you have a direct line of communication with their support team, allowing you to address your concerns efficiently and receive the necessary guidance to resolve any issues with your wireless security cameras.

In Conclusion

Knowing how to contact Arlo’s camera customer support is essential for resolving any issues or questions you may have related to your device. By utilizing the various support channels provided by Arlo, you can receive prompt assistance and guidance to ensure a seamless experience with your Arlo device.

If you found this guide helpful or have any more questions, please leave a comment below. Your feedback is invaluable!