HDD External Hard Drive

Hello, please help with the problem. A month ago bought an external hard drive WD Elements worked fine but recently after it was a brake (very slow boot) how can I fix it and what could be the problem?

Hello,

I recommend you run a diagnostic using WD DLG.

Data Lifeguard Diagnostic for Windows

Thanks for your feedback. I installed the DLG in the computer when opening this program, an external hard drive shows in the lower window what to do?

Hamlet
July 11
Hello,
I recommend you run a diagnostic using WD DLG.
Data Lifeguard Diagnostic for Windows

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the end of the hard disk WD has appeared in the top box, I launched a test it I have brakes and stand still have already an hour?