Hardware Cannot Start


I recently attempted to sync a V1 e200 to my PC via USB, and as soon as I plugged the USB, I got a popup window asking to install the hardware. I proceeded with the installation, but ended up getting a message saying “There was a problem installing this hardware: MTP Device. This device cannot start. (Code 10)” Meanwhile, the screen on the e200 simply shows “connected.”

Can someone please tell me what the problem might be (firmware/hardware related)?

You got a glitch in the matrix. Sometimes the Sansas don’t like to connect.
Try unplugging it, and doing it again.

If that fails, here are a few more ideas: http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=25897

Thank you very much.

No problem at all. Happy 7th of July! :smileyvery-happy: