G-Drive Professional 6TB running hot?

My recently acquired g-drive pro 6tb runs quite hot - measured 40ºc on the top of the case. Is this normal? Or are the fans not working?

Hi @D117,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Strange glitch !!! If it’s new you will return to the store. Do not get involved with it

And as for the fans - did you make sure that you do not create air vortices that will cause improper movement of the air and hence warming in the case ?!
It is also advisable to make sure by hand pumping / exhaling the ventilation developers and verifying that they conform to the AIR-FLOW design in the chassis.

Same issue i faced where i returned to store.

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