Fuze 8gb shows memory is used but nothing is there

i have had my fuze for the last few years, but today i went to listen to my music there was nothing in my internal memory. i have been using a 2gb samsung card for the last month, but i have never had problems until today

System Info as it shows up on the info

Version V02.03.33A

Memory 7548 MB

Free 421 MB

songs 0

voice recordings 0

FM recordings 0

audiobooks 0

podcasts 0

photos 0

videos 0

power 52%

i have tried about everything that i could short of formatting, thats the last thing i want to do as i dont have backups of all of my files. i could really use some help here

Connect to your computer and see what you can find out. It seems that your Fuze doesn’t think that whatever files are in there are playable.

Go to Settings/System Settings/USB Mode and try whichever one it is using. Then try the others. See if you can find your files and copy them out of the internal memory. There are only two modes, MSC and MTP–Auto Detect picks one automatically–but your computer can only see one at a time, so look in both modes.

There may just be a firmware glitch. You could reload the firmware from the firmware update thread near the top of this page. Don’t use the Sansa Updater–download the All Regions link for Version 2. Unzip it, put the Fuze in MSC mode, drag the files over onto the SANSA FUZE driveletter and let it update when you disconnect. That shouldn’t affect your files, but it’s always good to have a backup first. 

ill try the firmware. when i connect it to the computer nothing shows up, i ran checkdisc on it and still nothing. now whenever i touch the memory card it will refresh my media. i probably should have mentioned that in the original post

EDIT: just reloaded firmware, still nothing

@drizzetsrevenge wrote:

ill try the firmware. when i connect it to the computer nothing shows up, i ran checkdisc on it and still nothing. now whenever i touch the memory card it will refresh my media. i probably should have mentioned that in the original post

That doesn’t sound good. Sounds like you have something loose inside; certainly the card slot mechanism and possibly the memory chip.

ill open it up when i have time, there might be something up with the hard drive that might be related to the card slot as well

There is no hard drive. There is a flash memory chip soldered to a teeny, tiny circuit board. I wish you luck, but be forewarned it is very easy to bugger things up.