External HDD not detected--no media

I am attempting to use a Western Digital HDD as an external hard drive, in an enclosure.

My Windows 10 installation will not recognize the hdd, giving me a “no media” error message.

My PC recognizes the external drive enclosure when it is plugged in or out, but not the hdd within.

Any suggestions?

thanks

Hello,

Take a look at this link. Hope it helps

http://support.wdc.com/KnowledgeBase/answer.aspx?ID=296