Earphones port

Help! My mother has 5, yes 5 Clips! Recently 3 of them have “lost” the outer rim for the ear phone port so the ear phones dont work unless the wire is hel or wiggled.  Is there  any way I can get replacements??  Please please help, shes lost without it.

Replacement players? Yes.

Replacement headphone jacks (or related parts)? No.

I have never heard of this happening before.  You might want to contact SanDisk and see if they can do anything for you (the players have a 1 year warranty in the U.S.–2 years EU).

http://www.sandisk.com/about-sandisk/contact-us/

@buttmonkey wrote:

Help! My mother has 5, yes 5 Clips! Recently 3 of them have “lost” the outer rim for the ear phone port so the ear phones dont work unless the wire is hel or wiggled.  Is there  any way I can get replacements??  Please please help, shes lost without it.

Maybe you could get her a GPS for Christmas. :stuck_out_tongue:

the headphone port solder contacts probably need resoldering. There is no outter rim to the phone port.

http://www.head-fi.org/t/538544/clip-loose-plug#post_7281119