Doesn’t want to read my iPhone the flash drive

My iPhone 15 doesn’t want to read the flash drive on TIPO C

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Hi @AnaLiliaRS18
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

I have the same problem: my iPhone 15Pro and my iPad Air doesn’t know the Dual Drive SanDisk go usb-C.
I don’t have an answer from a support yet!