Clip jam not recognized by audible sync

Clip ja. Not recognized by audible sync.
Tried changing drive , loading firmware , doesnt work

Hi @raczor,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

no i have not
tried to but couldnt figure it out

I understand you’ve been facing issues with your Clip Jam not being recognized by Audible sync. Have you also tried different USB cables or connecting to a different computer to rule out any connectivity problems? Sometimes, these steps can help resolve such issues.