Clip Frozen on Radio

I cannot get my clip to navigate back to home from the radio.

Before that when I downloaded songs - It said -   No Song.



Just to be sure:  did you press the home button (small button on the Clip’s front at the upper right of the wheel, with the house picture next to it)?

Yes,  I tried the home button.

I also tried holding down the large button in the middle of the wheel while plugging it into the computer.

Would a soft re-set help?  On switch in the uppermost position for 15-20 seconds.

that did not work, but putting it on lock and holding in the middle button of the wheel did.   A pop up window came up and showed new hardware being added.