Cannot Run Media Converter Software - Serious Error Has Occurred

SanDisk MP3 players User guides | Firmware | Software
1

Hi,

I just got a e260.  When I try to run it after installation, it reboots my pc and  gives me a Windows error “Serious Error has Occurred…etc”

Ha anyone encountered this?  I am running XP.

Thanks.

2

Sorry, let me clarify, the software installs but when I run it, my computer crashes.

Any thoughts?  Do I have to reinastall my OS?  (hope not)

3

I have the exact same problem, it’ll install but when i run it, it’ll restart my comp (i’m running on vista) we NEED HELP

4

    Ok so i tihnk i might have found your problem,

  1. make sure you are downloading the OFFICIAL software that can be found here http://www.sandisk.com/driverdownload/download.asp?driverId=184

  2. if that still doesn’t work download the firmware updater which updates your software and mp3 player
    http://www.sandisk.com/Retail/Default.aspx?CatID=1376

These two links work on both Windows Vista and Windows XP Operating Systems
if that does not work, message me

Message Edited by feth on 02-14-2008 09:11 PM

5

This is happening to me too what ive found it to be is the ge-force drivers installed on my computer and they are conflicting somehow and it crashes the computer when i uninstall the drivers the converter does NOT crash the computer yet nobody has replyed to my last post about it