I know the following is the SANDISK standard answer. However, it is of no help.
I can connect my Sansa Connect to public wifi sites, in hotels with wifi and to open routers in my neighborhood and listen to the Internet Radio.
I have purchased a USR5453 professional access point for my home that works well with my family Windows XP and Vista PC laptop computers. The access point is plugged into a D-Link Gigabyte switch into a DGL4100 router then into a DSL modem. Yahoo Music Jutbox works well on my PCs.
The Sansa Connect has connected to the Internet via the USR5453. However, it can never complete a connection to Yahoo Internet Radio.
Q: What are the steps that the Connect performs when connecting to a WiFi network?
A: There are typically three steps when the Connect starts WiFi.
- FINDING NETWORKS – Available networks are identified and presented. You can select an available network or choose ‘hidden network’ (if you know the SSID of a hidden network). When you successfully connect to network, the network name and password is saved in the ‘PREFERRED NETWORKS’ list. If a Preferred Network is available, the Connect will automatically select it and send the password information to connect to it.
Not a problem.
- CONNECTING TO NETWORK – the Connect is authenticating and associating with the WiFi network access point. If the Connect completes this step, then you know the security settings are compatible, the password was correct and you successfully connected to the access point. If you fail this step but connected to this network before, delete the network from the ‘PREFERRED NETWORKS’ list so you can manually enter the password (as something might have changed since it was last saved).
I have verified the security settings and the proper password has been used.
No MAC filtering, WAP/WAP2 PSK personal – not enterprise – and TKIP
I get the connect checkmark symbol but then appear to timeout while trying to connect to Yahoo Internet Radio.
Once connected, the access signal bars are all green at the bottom of the screen but there is only intermittent ++ symbols above the green bars indicating an internet connection while the devise trys to content with Yahoo.
Each time I end up with Connection Lost please retry. ZING downloads just fine!!
I have reset the access point. Changed security settings. You name it. I have tried it with and without MAC filtering. Flashed the BIOS. No success with Yahoo. Is it in the router?
This is very frustrating. Any suggestions?
Message Edited by leroykl on 01-17-2008 10:56 PM