4 TB Extreme Portable SSD - Slow loading and deleting and random long pauses in playback


After working well for several months, my Extreme Portable SSD 4 TB has started:

  • Very slow loading of files. Video files take 10-20 sec or more before beginning playback

  • Video files will randomly pause for 10 or more sec.

  • Deleting files take 10 or more seconds.

  • This happens with different media playing software. The deleting problem happens with different file file managers.

  • I don’t see any of these problems with other (non SanDisk SSD drives or HD drives).

The drive has 2.2 TB free.

This is very frustrating. Any suggestions are most welcome. Thanks!

Hi @puzzler,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: