New to Sansa Clip...quick question

I know this question has been asked a bunch, i did a google search and saw tons of threads, but thought i’d ask just to be sure.

I bought a 32 GB SD card for my clip…but its a class 10 card…which from my searching seems to be a problem, class 10’s have all sorts of problems…class 4’s are the way to go.

anyways…my problem with mine isnt that songs arent playing…but when i went to play music from my sd card…it didn’t list nearly half the music i had copied onto the sd card. if i went to look on my computer what was on the card everything was there. but on the player itself…nowhere near the amount of music i actually had showed.

is this having to do with the sd card? would getting a class 4 card solve this issue? i’ve read about rockboxing…its not really anything i was interested in doing…but if i  did could it potentially clear up this problem?

thanks for any replies. 

Rockbox would probably help.

The Sansa firmware has a limit on how many characters can go in its database–an index it compiles from the ID3 tags, which gets displayed as Album, Artist, etc. The Sansa wasn’t made for the big cards you can get now. So if you have lots of files, some just won’t be listed because the index can’t hold them.

Rockbox is better at dealing with that.  Just go to the www.rockbox.org website, follow the directions carefully and try it. You’ll probably need to experiment with themes, which are not quite as sleek looking as the original Sansa firmware, but if you want to access all your files it will be worth it.

There is one other possibility: that all your files aren’t readable by the Sansa. They could be .m4a  files from iTunes, for instance. The Sansa won’t show what it can’t play–m4a, m4p, some others–while your computer will list all the files. But with a big card and lots of files, it’s more likely that the problem is the database limit.

Class 10 is unnecessarily fast, but if it is being read–as it seems to be–then the speed isn’t the problem. The number of files is the problem.

How many songs do you have on your player?  That very well could be the issue–the Clips are only able to go so far with the original firmware, as to the number of songs they will allow.  As noted above, the alternate Rockbox firmware can eliminate this issue.

This is just a wild guess but I think not all of those songs are in mp3 format. Try to check it and convert them onto it and should be able to recognize it afterwards.

just an update…

you guys were right… most the songs were in  .m4a format from itunes…decided to convert a handful of songs into .mp3 to test out…all showed up and played.

i guess i just figured the player can handle most formats, thought i read it can, and it probably does…just missed that .m4a didn’t work. 

appreciate the quick replies. 

Rockbox will also play m4a without conversion. Look at Audio Formats in the manual.

http://download.rockbox.org/daily/manual/rockbox-sansaclipplus.pdf

Some other Sansa devices with original firmware will play Apple’s AAC  formats…but unfortunately, not the Clip

Sounds like you have a converter, but you can also go into iTunes, highlight the files, right-click and  Create Mp3 Version.

From the OP’s original post and mention of using a microSD card, I assume that he’s using a Clip+ player.  And it’s been awhile, but that player in fact is AAC file compatible, isn’t it?  (It’s listed as such at the SanDisk store.)  Having said that, the Clip players have had some issue with AAC files encoded by certain encoders.

The Clip Zip is supposed to be compatible with unprotected AAC files, however many report glitches with AAC files on the Clip Zip, especially with longer files. Sandisk never gave the Clip or Clip+ AAC compatibility, however Rockbox fixes that.

Odd.  I don’t use AAC files to check matters out, but SanDisk lists the Clip+ as AAC compatible.  http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/CategoryID.29066400

Odd.  I don’t use AAC files to check matters out, but SanDisk lists the Clip+ as AAC compatible.  http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/Categor… (under the supported formats tab):

Supported audio formats:

• MP3
• WMA
• Secure WMA
• AA (Audible.com)
• Audiobooks
• Podcasts
• Ogg Vorbis
• FLAC
• AAC compatible (DRM-free iTunes)

Thanks for recalling.  I guess SanDisk got its own Clip+ specs wrong (under the Supported formats tab) in its store listing for the Clip+:

Supported audio formats:

• MP3
• WMA
• Secure WMA
• AA (Audible.com)
• Audiobooks
• Podcasts
• Ogg Vorbis
• FLAC
• AAC compatible (DRM-free iTunes)

http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/CategoryID.29066400

Thanks for recalling–it’s been awhile since I had to think about Clip+ format compatibility.  I guess SanDisk got its own Clip+ specs wrong (under the Supported formats tab) in its store listing for the Clip+ (I had gone back to that, in the face of my own failing memory . . .):

Supported audio formats:

• MP3
• WMA
• Secure WMA
• AA (Audible.com)
• Audiobooks
• Podcasts
• Ogg Vorbis
• FLAC
• AAC compatible (DRM-free iTunes)

http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/Categor…

No, it was the Clip Zip that added the AAC formats (m4a).

This is from the Clip+ specs at SanDisk:

http://www.sandisk.com/products/music-video-players/clip-plus-mp3-player/

Supports MP3, WMA, secure WMA, Ogg Vorbis, FLAC, plus audio books and podcasts

Whereas the Clip Zip:

http://www.sandisk.com/products/music-video-players/clip-zip/

Supports MP3, WMA, secure WMA, Ogg Vorbis, FLAC, Audiobooks, Podcasts, and AAC compatible (DRM-free iTunes)

I just sent a basic iTunes-encoded m4a over my Clip+.  It doesn’t show up.

Yep, not disagreeing that the Clip+ doesn’t support AAC.  Just noting that SanDisk’s own store description got this wrong (see the above post and link) . . . .

It looks like they corrected it now. There probably are some Sandisk employees lurking here. 

Still, that’s pretty sloppy. Cut-and-paste can be a menace.

@jk98 wrote:

It looks like they corrected it now. There probably are some Sandisk employees lurking here. 

Interesting–listing still shows the “AAC compatible” info. for me.  Will have to check my Clip+:  maybe I got the only one that works with AAC files!  LOL.

@jk98 wrote:

It looks like they corrected it now. There probably are some Sandisk employees lurking here. 

Interesting–the listing still shows the “AAC compatible” info. for me.  Will have to check my Clip+:  maybe I got the only one that actually works with AAC files!  LOL.   :wink:

It’s correct in the product descriptions. 

http://www.sandisk.com/products/music-video-players/clip-plus-mp3-player/

But in the store:

http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/CategoryID.29066400

the main description is correct and the Supported Formats tab is still wrong .

Very sloppy. 

@black_rectangle wrote:

But in the store:

 

http://shop.sandisk.com/store/sdiskus/en_US/pd/productID.308686400/parentCategoryID.11442300/CategoryID.29066400

 

the main description is correct and the Supported Formats tab is still wrong .

 

Very sloppy. 

Yep–that’s what I originally noted.