# \#ex2-ultra

**URL:** https://forums.sandisk.com/tag/ex2-ultra/48.md

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## [Why it doesn’t work?](https://forums.sandisk.com/t/why-it-doesn-t-work/417625)

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**Author:** [@Hanhyesoo](https://forums.sandisk.com/u/Hanhyesoo)\
**Replies:** 4\
**Last updated:** [February 2, 2026, 4:21pm UTC](https://forums.sandisk.com/t/why-it-doesn-t-work/417625 "2026-02-02T16:21:37Z")

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I bought c type phone usb just today!! And my phone doesn’t recognize this usb!! But It’s recognized on my dad’s phone I have no idea why this usb doesn’t work on my phone I downloaded you guys app and I updated my phon…