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Posts: 1
Registered: ‎09-28-2015
Re: Great customer service

I concur 100%!  Absolutely fantastic customer service!  I had a micro sd card stop working last week.  When troubleshooting that problemI came across the SanDisk website and learned of the lifetime replacement warranty.  So Saturday morning I emailed customer service and ask about returning the bad one for a good one.  Saturday evening I received an email with a easy to understand short list of info they needed which also included close up pictures of both sides of the returning card.  Sent that off Sunday morning and Sunday evening I received an email with the USPS Return Shipping Label for mailing.  Monday morning it went in the mail.  Now talk about smooth hassel free return process, this is the best I have ever seen anywhere!   I will buy no other brand in the future.

 

Thanks SanDisk Customer Service Folks! ! You're the best of the best!

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