10-01-2014 02:49 PM
As much as we all might like matters to be different, many before you have noted similarly (albeit, typically, less bashingly), and SanDisk already is aware of its player's limitations. Unfortunately, at least part of the issue lies in the player's hardware, and a firmware upgrade can't change that (regardless of continuing bashing), unless the laws of physics can be changed . . . .
Me, rather than spending my time banging my head against a wall, I'd just return the player, purchase a Clip+ or Clip Zip, and enjoy some good music. But that's just me.