sansa media converter isn't detecting my rhapsody sansa e250? help?

K, what we can do is, there’s an output Profile at the bottom, you can change it to different formats. Select avi or mp4 or something other than .flv and then click the Add Video Files towards the top of the window. Select the file you want to convert and then click Start Encoding. Once it’s done, it will show up in My Documents/AnyVideoConverter  and it’ll be in one of those folders inside the AVC folder (that’s by default). Then drag your converted file to the desktop and then open the SMC and convert the file. You should be good to go after that. If you have any questions, feel free to ask :slight_smile: