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Newbie
Posts: 18
Registered: ‎11-19-2007

sansa media converter isn't detecting my rhapsody sansa e250? help?

maybe i'm doing something wrong.
but i clearly plugged in my sansa and im able to upload songs onto it.
but when i open the sansa media converter, it says that no player is detected.
any answers to this problem?
PLEASE help meSmiley Happy
christine chun
SanDisk Professor
Posts: 593
Registered: ‎08-14-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

Try putting the player into MTP mode (Plays for sure for rhapsody players), see if it detects it then. If not, uninstall and reinstall (the newest SMC is on the sandisk website under downloads)
Having trouble with video transfer for your View? Try using the Any Video Converter (yes that's the name). It can be downloaded at www.any-video-converter.com (pick the free one) It's easy to use, just make it a .mp4
Newbie
Posts: 18
Registered: ‎11-19-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

i might sound stupid asking this..
but how do i put it into MTP mode. i looked in the manual but dont really understand it... Smiley Sad
christine chun
SanDisk Professor
Posts: 593
Registered: ‎08-14-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

no worries, that's why we're here Smiley Happy
MTP mode can be found by going onto your player, selecting the Settings menu and scrolling to USB or Mode (I can't remember how it shows up on the player) and highlighting MTP and then clicking the center button so it bumps you out to the previous menu
Having trouble with video transfer for your View? Try using the Any Video Converter (yes that's the name). It can be downloaded at www.any-video-converter.com (pick the free one) It's easy to use, just make it a .mp4
Newbie
Posts: 18
Registered: ‎11-19-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

thank you soo muchSmiley Happy
but now i have another problem..
ok so here's the thing. i was reading the other messages people put up and they suggested downloading the intervideo smc so taht's what i did. and now it works.
but now i cant figure out how to upload vidoes.
cause i wanna upload this one video i saw on youtube.
so i converted it with this one program called easy download something.
and then i clicked this file to upload it on smc but it says i need some codec thing.

christine chun
Newbie
Posts: 18
Registered: ‎11-19-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

actually i downloaded the codec thing right now.. still doesnt work Smiley Sad
is there like more then one type of codec thing?
christine chun
SanDisk Professor
Posts: 593
Registered: ‎08-14-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

if it's from Youtube, i believe it comes in a .FLV format which if i'm not mistaken, the SMC can't handel. If this is the case (file being .flv that is) go to www.any-video-converter.com and download the free version. It has the ability to change the .flv to something the SMC can recognize (i.e mpg, mp4, avi etc)
If you need help with the AVC and the converting process, let me know and i'll be more than happy to walk you through it Smiley Happy
Having trouble with video transfer for your View? Try using the Any Video Converter (yes that's the name). It can be downloaded at www.any-video-converter.com (pick the free one) It's easy to use, just make it a .mp4
Highlighted
Newbie
Posts: 18
Registered: ‎11-19-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

sorry. but could you help me with the avc too?
and i was wondering if you could tell me how to delete photos. cause i have 2 of the same albums listed and its just taking up space. but i dont know how to delete it.
christine chun
Newbie
Posts: 18
Registered: ‎11-19-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

i figured out how to delete the phots. still need help with the videos..
christine chun
SanDisk Professor
Posts: 593
Registered: ‎08-14-2007

Re: sansa media converter isn't detecting my rhapsody sansa e250? help?

Do you need help with tranferring to, or deleting them?
Having trouble with video transfer for your View? Try using the Any Video Converter (yes that's the name). It can be downloaded at www.any-video-converter.com (pick the free one) It's easy to use, just make it a .mp4