06-04-2012 11:46 AM
i have sansa e280 i whats wrong i alway got message on scree ( load main image failed swit to recovery mode ) and i switch to recovery mode, i download firm downloader but still not fix can somebody please help me.
11-30-2012 05:17 PM
I also have a sansa e280 that displays ( load main image failed swit to recovery mode ). My battery will no longer charge and I am not able to use the firm dowloader because I have Windows 7 and there isn't a downloader for this that I have found so far. Does anyone know a fix for the Sansa with Windows 7. much appreciated !
11-30-2012 06:36 PM - edited 11-30-2012 10:49 PM
The Sansa Updater will run in the Windows 7 environment, simply select compatibility mode via the listing in the Start Menu, via a right click on the Updater listing. Click on the Compatibility troubleshooter and select Windows XP. It will run in Win 7 just fine, but you don't need this application.
Be very careful when using Recovery Mode with your e280. There's only one thing you must never do: Do NOT attempt to format the device using Windows while connected in recovery mode!
The basic device has the classic Sandisk logo with sunburst only. The Rhapsody version has two splash screens on startup, first the SanDisk logo, and then the Rhapsody logo.
The "load main image failed" message refers to the firmware file (the "image") that has become corrupted. All we'll need to do is connect in Recovery Mode, then transfer the two firmware files over to the device.
Oh boy! I've been pulling some old posts here, plenty of broken links. In the following, I'll insert links for each part of the process. In a nutshell, here's what we'll need to do:
First, here is the firmware page. the firmware files are available under the Regions listed, beginning with Americas. Don't use the Firmware Updater, as it isn't designed for recovery, as we'll need to do. Unzip the pp5022.mi4 and BL_SD_boardSupportSD.rom files, and save them to your desktop.
Now, a brief note regarding the versions printed on the case of the player. Here's a thread showing the possible combinations. This is just a clue, however, since there are many refurbished players out there with swapped rear covers,
Let's connect in Recovery Mode:
How to put the Sansa E200v1 / Rhapody player into Recovery Mode:
Once the player is connected in Recovery Mode, a 16mb drive should appear in "My Computer". If running Vista or Windows 7, this is found in Windows Explorer. The e200 will show up listed as 16MB FORMAT.
Again, this is the reserved partition. DO NOT ERASE the version.txt file or attempt to format this partition using Windows!!
Here's a sample Rhapsody version file:
Version Info: Product Rev.: PP5022AF-05.51-S301-01.01-RN01.02.165-D
Close this file without changing it.
Ready for the hard part? Drag and drop the two firmware files into this 16MB FORMAT window. Bingo. Now, on the top of the e200, slide that HOLD switch back to the left, and unplug the Sansa. The rest is magic. It should install the firmware, then it may power off. You're back in business.
One last part. If you DO have a Rhapsody version Sansa, here is the Rhapsody firmware