Hello,
I have two version 1 e270s. This evening I attempted to upgrade to 1.01.02.24 and I think both player are completely hosed. After the upgrade they turn on, but I never get any sansa logo or anything close to it. The screen is all white and it does not change. I attempted to perform a recovery by putting the hold key on and holding the record button as I plug in the player. That did not work either.
I did not write down my former version of firmware, but it was 1.00.2 or something close to it… I did not expect to have a completely unusable device after the upgrade.
Is there anything else I can do?
Thanks in advance,
-John
