E200v1 01.02.24 Firmware Download & Instructions

Abandoned.  Orphaned, even.

Message Edited by 1shado1 on 06-03-2009 10:07 PM

The e200 series is discontinued, but that’s from a production standpoint.  The Sansa Fuze has taken its place in the current model lineup.  There’s nothing wrong with the e200 as it is, in fact, it’s a solid machine.

For the version 1 devices, firmware versions “18” and “24” are the stable releases of choice.  Some have had issues with the “24” release, opting instead to stay with 18.  Both firmware versions are available here.

Next door, in the Sansa Rhapsody forum, the latest firmware for the R series is available.

For the version 2 devices (“03” as the first two digits of the firmware) with the AMS processor, the 03.01.16 version binary is the choice.

Bob  :smileyvery-happy:

I got a message on the screen when I turned it back on: “Load main image failed.  Switch to recovery mode”

How do you switch to recovery mode?

thx 

Recovery Mode is a special mode allowing direct access to the reserved partition of the Sansa’s memory, for repair of the firmware.  The “main image” referred to in the error message is the firmware.

Be very careful that you DO NOT ATTEMPT USING THE WINDOWS FORMAT COMAND ON THIS PARTITION.

Download the two firmware files in the beginning of this thread, unzip them, and place the pp5022.mi4 and BL_SD files on the desktop.

On the Sansa, start with the device OFF.  Slide the HOLD switch atop the device to the right (orange showing).  Press and hold the REC button on the side, keeping it depressed while plugging in the Sansa to the USB port.

Open a Windows Explorer window by going to My Computer or use the shortcut [Windows Key] + E.  You’ll se a new icon labeled 16MB FORMAT.  Again, DO NOT attempt formatting this with Windows, as it will remove critical data.  Double click on the icon to open the partition.

Drag and drop the two unzipped firmware files into the partition.  Now, right click, and select eject.

Slide the switch back to the left (Hold OFF), and unplug the cable.  Your Sansa will announce “firmware upgrade in progress”, and you will have a happy restored machine!

Bob  :smileyvery-happy:

I was able to restore a working firmware using 1.02.165 using the recovery information posted elsewhere here.

Message Edited by modeltom on 07-20-2009 12:51 PM

Hi everybody,

from one day to another my Sansa doesn’t play the music anymore (videos play). I get a start screen saying that there is not enough space for the Music-DB and that I should clear 6 MB (according to my PC I have approx. 160 MB free space). Sansa also claims that the music folder is empty. But when I connect it to the computer I can see that the songs are still there. But some folders (music, pictures, playlist, system) are marked as “hidden” whereas the video folder isn’t hidden. So I marked all those folders as not hidden and then disconnected and re-started the player but it’s still the same. After connecting it to the PC again the previous folders are back again to “hidden”.

I already downloaded the firmware but it didn’t change anything. I’d be really glad if anybody had an idea. Thanks a lot!

@stripes wrote:

Hi everybody,

from one day to another my Sansa doesn’t play the music anymore (videos play). I get a start screen saying that there is not enough space for the Music-DB and that I should clear 6 MB (according to my PC I have approx. 160 MB free space). Sansa also claims that the music folder is empty. But when I connect it to the computer I can see that the songs are still there. But some folders (music, pictures, playlist, system) are marked as “hidden” whereas the video folder isn’t hidden. So I marked all those folders as not hidden and then disconnected and re-started the player but it’s still the same. After connecting it to the PC again the previous folders are back again to “hidden”.

I already downloaded the firmware but it didn’t change anything. I’d be really glad if anybody had an idea. Thanks a lot!

And this post belongs in the Firmware thread why exactly?

Did you check the FAQs? In particular the one that is titled

My player says “Please Free 6mb”, how can I fix it?

thanks for the link!

I’ve read as many threads on the e250 as I could find. I still haven’t found my answer.

I have the e250v1. I just updated to .24 And it does not detect my 8gig microSD card. Is there anything I can do for it to work?

@jamesmtl514 wrote:

I’ve read as many threads on the e250 as I could find. I still haven’t found my answer.

 

I have the e250v1. I just updated to .24 And it does not detect my 8gig microSD card. Is there anything I can do for it to work?

 

8G would be SDHC, not SD.   SanDisk firmware does not support SDHC in this player but Rockbox firmware does.  See RockboxFAQ SansaFAQ

I would be surprised if SanDisk releases a new firmware for this device (but what do I know?).

after the upgrade it restarted but now it hangs with greenbox in that progress bar show on top as “refresh database”…nothing happens from there…pls help me…

Try the upgrade again. Sounds like it didn’t complete. Or look in the FAQ for the Refresh Database fixes.

I have 2 sansa Mp3 players, a 1mb Clip and a 2mb e250. I learned about the need for firmware upgrades when the Clip acted up. Now I have the latest firmware and sansa updater and it even plays playlists.

However, I couldn’t get even a properly edited playlist to run on the e250. Then I noticed the firmware was 1.1.07, far below the current standard in these threads, even though the sansa updater recognized this device as well and appeared operational. I also tried upgrading the firmware many times using the directions in these forums. I can get the e250 to open the 16 file (putting hold switch on and holding rec while inserting the USB into my PC), but extracting and pasting the firmware just won’t take hold. Vista won’t eject the drive when it’s in use per one instruction, and as I’ve said, changing to another drive and then ejecting doesn’t make any difference. Nor does safely closing the device per normal Vista USB procedures.

I’ve actually tried both the 1.02.24 firmware and the 3.01.16 firmware since the e250’s back cover says V2 and delete is a device submenu option. Nothing sticks, firmware update-wise.

Now the device is behaving badly when playing audiobooks (stalling at various stages before actually playing a track, or stopping mid-track), so it definitely needs a firmware upgrade for more than its playlist behavior.

The organization of these threads, with many software asides but few links, is making the process even more frustrating.

Hello everybody

I read a lot but I did not find a post with a similar problem. 

I have an E260 and the minor problem is that some music files are not detected by the player.

So I read that it is possible/necessary to update the E260. I have downloaded the updater.

But it doesn’t work.He is searching for updates for hours and meanwhile the internet-connection is nearly totally blocked. 

So I read that I can update the player manually.

I have downloaded the file pp5022.mi4. (has to be the correct)

But it is zipped.

I tried to unzip the file with winrar and winzip but both programs don’t “want” to unzip the file because the .mi4 is unknown. 

 

Question: how can I unzip the file???

 

 

Thanks in advance

A mi4 file is already unzipped. Did you get it from the SanDisk site? 

A firmware update may not help you find files. Read hereabout missing songs and ID3 tags. 

Hey can somebody help me with my e250 because I turn it on and says “Load main image failed Switch to recovery mode”

What do I have to do?

 

I’ve tried the Sansa Firmware Updater but it says Update Service not Available.

The back of my Sansa says Model: e260 but the updater says Sansa e250.

Don’t mess with Texas!

Your “main image failed” means that the firmware “image” has a problem.  No worries, follow the steps here to use Recovery Mode.

Bob  :smileyvery-happy:

Hello,

I have two version 1 e270s.  This evening I attempted to upgrade to 1.01.02.24 and I think both player are completely hosed.  After the upgrade they turn on, but I never get any sansa logo or anything close to it.  The screen is all white and it does not change.  I attempted to perform a recovery by putting the hold key on and holding the record button as I plug in the player.  That did not work either.

I did not write down my former version of firmware, but it was 1.00.2 or something close to it…  I did not expect to have a completely unusable device after the upgrade.

Is there anything else I can do?

Thanks in advance,

-John

Call 1-866-SANDISK and have them help you in realtime.

I’m having the exact same problem. I can’t even run recovery again. Mine is an e260. I know it’s old but it’s sturdy and I like using it.

No matter what I do, I only get the white screen. I don’t even get a locked error when I turn it on with the lock in the on position. I don’t want to get rid of this. Customer support will only handle this through email now.

Any help would be greatly appreciated.