02-18-2013 11:17 AM
My zip clip is less than 2 weeks old and I've used it once. It got turned on in my backpack and I noticed the screen was very faint with red song titles. I hooked it up to the computer and charged it for 6+ hours. Still nothing on the screen. When I hook it up the computer I can SANSA CLIPZ and NO NAME (the 32gig mini SC card.) But nothing on the screen.
I read through this forum and tried rebooting it several times both connected and disconnected from computer. I can see it turning on & off in my computer's file system but nothing on zip clip's screen.
I am a mac user and had set it up for use with i-tunes and loaded it with i-tunes. What do I do now??
02-18-2013 11:25 AM
It appears as though you have gotten one with a bad LCD screen. I would return it, either to whomever you bought it from, or by contacting SanDisk Customer Service/Tech Support directly for a warranty replacement.
Trust me, they usually last a lot longer than this. I'm sure you'll have no problems with a new one.