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Newbie
Posts: 1
Registered: ‎11-13-2012

Sansa e260 BadTrack Error

My sansa is stuck on bad truck error,it doesn't show it if i connect it on my laptop.I can do nothing.Pleasee help.
SanDisk Guru
Posts: 16,261
Registered: ‎04-17-2008

Re: Sansa e260 BadTrack Error

Sounds like a corrupted file. You should be able to clear it by doing a reset on the player. With the unit on, press and hold the power button for 20-30 seconds. It's likely to shut down earlier, but even if it does, continue holding the power button down for the full count.

 

Release the button, then press it again momentarily to power up the player. With any luck, it should start up normally. You should now be able to plug it into your computer and run ChkDsk to check for and fix any corrupted files. If it asks if you want to save any strings as files, say no.