04-09-2012 11:08 AM
Are you talking about video files or photos? Drag and drop assumes you have media that is properly formatted for display on the device.
The most important question is which model Sansa do you have? The Sansa Media Converter is ONLY for video and photos. If you have a Fuze+, the SMC isn't even necessary.
Give us a little more information on what you're trying to do, and we can get you running.
11-25-2012 09:48 AM
Use an older Windows version, XP if available.
But I can't help wondering why you would want to download the Sansa Media Converter; it's terrible!