SMC Stuck at 0%

ok, thanks for your replies guys

I’ve solved this issue by installing the codecs as indicated on this thread

http://forums.sandisk.com/sansa/search?submitted=true&type=message&sort\_by=score&advanced=true&q=k-lite+directx9&phrase=&one\_or\_more=&without=&f=subject&f=body&f=attach&page\_size=10&author=&=&ratingstart=&ratingend=