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Newbie
Posts: 7
Registered: ‎10-21-2010

Need a Sansa e250 firmware

My Sansa e250 firmware some how got lost while plugged into my pc while loading up music files. I turn the power on, get an illuminated ring & black screen. Only way to shut it down is to hold power button down .

 

Is there a link where I can download the e250's firmware? I don't recall the version, my guess V1. Purchased about five years ago, otherwise, it was a good player.

 

If I get this player to work again, I will need a e250 software for my pc.

 

Thanks in advance,

Jerome

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SanDisk Professor
Posts: 473
Registered: ‎07-28-2010

Re: Need a Sansa e250 firmware

The steps here should work for you as well.

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Need a Sansa e250 firmware


@jprzybilla wrote:

My Sansa e250 firmware some how got lost while plugged into my pc while loading up music files. I turn the power on, get an illuminated ring & black screen. Only way to shut it down is to hold power button down .

 

Is there a link where I can download the e250's firmware? I don't recall the version, my guess V1. Purchased about five years ago, otherwise, it was a good player.

 

If I get this player to work again, I will need a e250 software for my pc.

 


Truthfully, I don't see a physical way this could happen.

 

You can get the firmware here.

 

There is no PC software available/needed/required for any Sansa MP3 players (unless you're looking for video conversion software).

Highlighted
Newbie
Posts: 7
Registered: ‎10-21-2010

Re: Need a Sansa e250 firmware

Thanks for your quick response. These are the steps I have done thus far: moved butoon to hold, powered down, unplugged usb cable, held record button in while plugging usb cable back in. Display came up as: " Welcome to Recovery Tool" below it: usb cable connected, enter usb2.0 MSD mode.

 

When I click on: My Computer icon, it will now show: 16MB-FORMAT (ESmiley Happy.

 

Is there something else I should be doing? Right now, I get the black screen/blue illuminated ring with the above message.

 

Thanks,

Jerome

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Newbie
Posts: 7
Registered: ‎10-21-2010

Re: Need a Sansa e250 firmware

I'm not certain if I lost the firmware, but I did lose all my files on my player. This all happened after I connected a new external hard drive into the front usb next to the mp3's player usb plug-in, computer then displayed: All Data Lost!

 

Thanks,

Jerome

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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Need a Sansa e250 firmware


@jprzybilla wrote:

When I click on: My Computer icon, it will now show: 16MB-FORMAT (ESmiley Happy.

 

Is there something else I should be doing? Right now, I get the black screen/blue illuminated ring with the above message.

 


Download and extract the firmware .zip file for e200 series v1 players in the post I linked to earlier. Once extracted, drag the files to that 16MB folder & drop them there. Disconnect form the computer and the firmware should load.