I emailed customer service with a reminder that the most recent (now several months old) firmware did not fix some of the problems that have persisted since the View was released.
Here is their reply:
Thank you for contacting SanDisk Technical support.
We would like to thank you for pointing this out to our attention. We have already forwarded this information to the proper personnel for review.
As of now, we cannot give you any precise answer concerning the matter you have presented but rest assured that the assigned department will greatly consider it for our product improvement.
Should you have any other concern with our products, please reply to this email.
Best regards,
Not too reassuring.
