[Firmware] Sansa View Firmware 1.03.02 Download

I’ve been trying to update my Sandisk to the most update firmwire, however have been having some troubles. First of all, The Sansa Update only shows up once in a while, and when it does, it stops downloading the update halfway through, saying there were some troubles. I’ve tried to manually turn on Sansa Update, but couldn’t, (error saying "Only Sansa Service can open this file). I’ve manually downloaded the firmwire and TRIED to put in on the root directory, but again, failed because it kept saying “Cannot copy Bitmap: The Device has either stopped responding or has been disconnected”