12-21-2012 04:44 PM
Yes I did.
Windows will say "Installing driver" when I plug the Express in the USB port (holding v-) but then will say that it can't find any suitable drivers.
12-27-2012 08:56 AM - edited 12-27-2012 08:59 AM
Yes, you did what? I gave you a few different ideas to try. You didn't specify what you did and/or any (explicit) results. Like "I did this, and this is what happened"
Did you follow the directions in the firmware post to the letter?
Did you copy the driver file to the Windows driver folder (on your computer) as indicated?
Did you try connecting several times (as the instructions say may be necessary)?
Did you try running Windows in Compatibility mode to emulate Vista or XP? The Express is a very old device. It's understandable newer technology may not play nice wtih it. That's how things become obsolete.
You might also try a different computer if possible. One with XP on it perhaps.
Another thing you didn't say was why you are trying to update the firmware on such an old device. Is it not working properly? If it is, I'd leave well enough alone and just enjoy it. If not, maybe you should explain what the problem is. It may or may not be firmware-related.
12-27-2012 09:33 AM
You asked "Did you follow the directions in the 1st post of this thread?" and I replied "Yes I did".
I followed the instructions carefully, but it does not work. As I said, the PC will recognize the Express as a STMP3600 device, but it fails to load the driver (yellow triangle with exclamation mark on the 'devices' section of 'system').
I tried connecting several times, but it always ends as above.
Sorry, I have no idea how to "run" a driver in compatibility mode, I only know how to run programs this way, but it does not seem to apply to this issue. I've tried running the Sansa Updates in compatibility mode but it still failed to find any updates.
Unfortunately I have no access to any other computer that still runs XP. :-(
Last but not least, I wanted to update the firmware because the update states it gives the Express "more random shuffle mode" which is what I hate most on the actual firmware (the shuffle not being random at all, that is).
09-19-2013 10:47 AM
Hello, I see this is a very old post and it may be incredible but I still have a Sansa Express, my problem is I can't download firmware link, I get Access Denied message is there any way it could be sent to my email firstname.lastname@example.org. Thanks
06-15-2018 12:43 PM
I managed to update my Sansa Express 1 GB firmware, with an old XP machine.
From page 1:
The 01.01.12 firmware is the latest release as of November, 2008 for the Sansa Express. Firmware and release notes are available below.
Plug in the Sansa like you normally would (do NOT press and hold "-")
After the above:
5. Now, open up the firmware folder and double click on "SansaExpressUpdater.exe".
Hope it works for you _-)