12-19-2009 02:39 PM
I managed to update firmware to 1.01.15 with the Sansa Updater. First, I plugged the device as a MTP device. After the Sansa updater recognized my Sansa Express, before downloading the firmware file, I setted up driver as USB Mass Storage Device. After this, the update went well.
For people who doesn't know how to switch between MTP and Mass Storage(in win XP at least, I don't use vista):
Right click My Computer->Properties->Hardware tab->Device Manager
Down you will find MTP device
Right click on it - properties-update driver-install from a speciffic location(advanced) - don't search -
Make sure that compatible is checked and then you will have a list to choose between MTP device andUSB Mass Storage Device.
I'm not sure why, but it didn't work on any computer. On the work I didn't manage to find Mass storage driver
Hope this will help.
BTW, if you make the upgrade manually, choose american version, european does not have FM radio menu
09-21-2010 11:21 AM
got a serious problem.followed all update intructions but when it comes to pressing of the volume button nothing happens.well it did ask if i wanted to format,which i did.but the update process is stagnant,plus my player is blank and is only read as a usb disc.
03-25-2011 04:56 PM
I moved the file StMp3Rec.sys o "C:\windows\system32\drivers\" then I connected the device holding the (-) button and the installation window appeared but it failed to install the device, it says something like (i'm translating from spanish) "the device couldn't be installed because it couldn't find the appropriate software", I also tried to install it from a specific location but didn't work, please help me, what can I do?
09-16-2011 01:27 PM
estoy desesesperado necesito Sansa Express Update.exe version 1.01.12A y los enlaces que dan el sitio no funcionan y tengo un problema con mi mp3 express sansa, y sin esto no le puedo hacer nada necesito su ayuda por favor.
02-09-2012 09:26 PM
Hello..Am new here..i just wanna ask coz my Sandisk Sansa Express is not working properly. My computer don't even read it..but when am checking it on the device manager i can see my Sansa Express..but its not in my computer. Hope you can help me fix it..thanx a lot..
12-21-2012 09:42 AM
Trying to update firmware on my Express 2Gb, but the Firmware Updater won't find any updates available (even though I have 01.01.05A onboard) and if I try the other method, Windows won't find the driver and therefore won't recognize the Express (it will show a STMP3600 device, but will not load any drivers for it).
I'm running Windows 7 64 bit, but tried on a 32 bit version too without success.
Anyone knows where to find the correct driver? Pointing to the StMp3Rec.sys file won't work.
12-21-2012 12:56 PM
Did you follow the directions in the 1st post of this thread? You have to move the StMp3Rec.sys file to your "C:\windows\system32\drivers\" folder.
Note the instructions say you may have to try connecting (while holding the volume button) a few times before it works. You might also try switching your Windows to a Vista or XP (if possible) compatibility mode.