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Newbie
Posts: 4
Registered: ‎06-01-2009
Accepted Solution

Convert

The button "convert" isn't active. What is the problem?
SanDisk Guru
Posts: 16,230
Registered: ‎04-17-2008

Re: Convert

Well, with the over-abundance of information you've provided, it's hard to say.

 

My 1st guess is that your player is not plugged into the computer. Or that is is not in MSC mode.

Newbie
Posts: 4
Registered: ‎06-01-2009

Re: Convert

The player is connected but when I've selected a file to convert the right button  "start" doesn't get active which means that I can't convert the file.