Confirm that the version of Audible Manager installed on your computer is the latest version. To check this, open Audible Manager and on the upper menu, click on Help, then on About Audible Manager.
If you had previously installed the software or were able to burn Audible content via Audible Manager, those burn components could still be available on your computer. If that is the case, this will prevent the Audible Manager software from updating properly.
Confirm that the version of Windows Media Player installed is the latest as well
