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Newbie
Posts: 4
Registered: ‎11-23-2009

Anyone else had trouble since upgrading to W7 and/or WMP12?

My Media Converter worked wonderfully and seamlessly with Vista and the codecs I previously had installed with WMP 11.

 

Over the last month, I made two changes to my computer.  The first was installing Corel Videostudio X2.  (Corel makes this SanDisk application, so I doubt the conflict is there).  I also upgraded to Windows 7 with the new Windows Media Player.  I did an upgrade, not a fresh install.  So my old codecs are still there.

 

Now the converter gets stuck at 0%.  I tried uninstalling Videostudio, but no luck.  It's weird, because the videos play just fine in the preview window of the Sansa Media Converter.

 

I may do a fresh install of 7 at some point, but for now I'm transferring videos to be converted to my old XP computer, but that's annoying and slow.

 

Any help?

 

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SanDisk User
Posts: 70
Registered: ‎08-31-2008

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

Same problem here. Corel Video Studio x2, Windows 7, and the result is SMC stuck at 0 percent.

And video4fuze won't work either. Me at all not happy.

Newbie
Posts: 1
Registered: ‎11-29-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

I recently changed to windows 7 as well and have this same problem. I had to convert the files all to a wmv to be able to use it. So far it works great . Might give that a try !!
Newbie
Posts: 4
Registered: ‎12-15-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

Yeah, there really needs to be an update for our converter that doesn't fight Win7 so much.  I hate having to convert for the converter.  It wastes time and it wastes disk space.

 

Y'all reckon them Sansa folks have heard there is a new (far superior) Windows OS that's been out for a while now which will be installed on most computers people receive for presents this Christmas, possibly with a new Fuze as well which will make them hate their product and never trust them again?

Newbie
Posts: 4
Registered: ‎11-23-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

Update:

 

Clean install of Windows 7 -- this time with 64 bit -- still stuck at 0%. 

SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?


gggmilf wrote:

Update:

 

Clean install of Windows 7 -- this time with 64 bit -- still stuck at 0%. 


I have been reading this thread. I am planning to check on this but I will need to borrow a Windows 7 PC. I am running Vista for a few more months waiting for 1 bug fix (The fact that you have to use Silverlight to get WMP, WMM, and several others). When I can borrow a Windows 7 computer Ill check it out. I do know this, there were issues with Vista 64 bit as well. That may be the issue here. 

 


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SanDisk User
Posts: 70
Registered: ‎08-31-2008

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

I am using 7RC 32 bit, so not sure if this issue is related to the Windows API version.
Newbie
Posts: 4
Registered: ‎11-23-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

 


@xandrazia wrote:
I recently changed to windows 7 as well and have this same problem. I had to convert the files all to a wmv to be able to use it. So far it works great . Might give that a try !!

 

 

 

I took your advice and used Adobe Premiere Elements to convert an mp4 movie I had to wmv.  Now, for the first time, the Sansa Media Converter was able to successfully convert and upload the movie.

 

So the good news is that I've finally managed to upload a movie.  The bad news is, now I'm having to convert the darn thing twice.

 

Somehow, I suspect that this is a problem related to WMP12.  Perhaps some codec got changed that doesn't agree with the Media Converter.  It gets stuck trying to convert regular old AVI's.

 

Will keep reporting on this problem as soon as I figure it out. 

Newbie
Posts: 5
Registered: ‎12-25-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?


@gggmilf wrote:

Update:

 

Clean install of Windows 7 -- this time with 64 bit -- still stuck at 0%. 


Just received a Fuze for Xmas. Running Win 7 x64, I was able to convert one video successfully, but it didn't have any sound. 2nd video had sound when I previewed it, but when I tried to convert it, the progress bar also remained at 0%. 0% for every subsequent video I tried. 

 

Downloaded and installed video4fuze, (had to set it to run in Win XP SP3 compatibility mode), and it converts videos flawlessly.

 

Don't bother with the Sansa Media Converter, just get video4fuze. Works much better.

Newbie
Posts: 5
Registered: ‎12-25-2009

Re: Anyone else had trouble since upgrading to W7 and/or WMP12?

Oh.... if you're SMC developers, disregard my previous comment. Smiley Very Happy

 

Or maybe consider appropriating the video4fuze source and following their conversion method instead. Smiley Surprised