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Posts: 2
Registered: ‎07-16-2012

Play for Sure Issues

I have two Sansa e200r series players.  Earlier this year, both stopped playing some of the songs that were loaded onto them.  After almost three weeks, I finally found out that Rhapsody has modified their music format, and the new format is not totally compatible with the Sansa e200r series.  I was told to go into Mode and change over to the "Play for Sure" mode.  I did that, ended up having to reformat both players, and then created all new playlists from scratch.

 

Now the problem is that not all the songs will transfer from Rhapsody over to the player.  All the ones that do transfer play fine.

 

Does anyone have any suggestions on how to fix this?