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Newbie
Posts: 2
Registered: ‎12-14-2009

Missing large part of my memory

gHave a Sansa e280R 8gig and I'm seeing only 258 MB memory available so that means I'm missing 7.19 GB of memory.  Have tried to reformat and still end up with the same results.  Looking for ideas on how to free up the memory that is inaccessible.
SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Missing large part of my memory

How did you re-format? Maybe that could be your problem.

 

The 236mb showing as available; is that on the Info screen on the player, or in Properties in Windows Explorer?

Newbie
Posts: 2
Registered: ‎12-14-2009

Re: Missing large part of my memory

Did reformat, tried twice.  Both Rapsody player and windows explorer shows the same amount of used and free space.  Just have a bunch of memory that is froze in the system.
SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Missing large part of my memory

OK, but you didn't answer my question . . . Exactly how did you format the device? You may well have done it correctly and you have another issue, but we've seen many here who have said they have formatted their players only to find out through further questioning that they didn't format at all, or formatted it wrong.

 

Having an 8GB memory capacity, you should be formatting as FAT32.